Get free delivery to Portugal for orders above 80 euros. Deliveries to Europe are free of charge when you spend 200 euros or more.
Please read below all the information regarding delivery or go to our Payment, Delivery, and Returns page.
We do our best to deliver as soon as possible. However, all our cosmetics are handmade and a lot of care goes into the manufacturing process to ensure a high-quality, fresh product. This is why we generally ship orders between 2 and 9 days after payment. If you selected the payment by bank transfer, please email us the proof of payment at firstname.lastname@example.org. We will send you an email immediately after your order has left our lab.
Shipping options for Portugal:
Packages to Portugal Continent take 1 working day following shipment to arrive at destination. On the delivery day you will receive a text message to inform you of the delivery time slot. In case the shipment fails, the delivery company will make two other attempts to deliver the package.
In case all three attempts fail, you will need to pay the delivery cost to return the package to our shop.
Registered packages to Portugal Islands take 1-2 working days following shipment to arrive at destination and the Portuguese post service CTT assumes full responsibility for the delivery. In case of delays, please get in touch with us to check the delivery status.
Shipping options for Europe and the rest of the world:
Orders from elsewhere in Europe and rest of the world are registered. Packages to other European countries may take up to 5 working days following shipment to reach destination.
We do our best to deliver to other continents within a reasonable time frame. However, the exact delivery date depends on the destination. You are responsible for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these will be necessary to release the goods from customs on arrival. We are unable to advise on how much these costs may be.
If you need an invoice, please add your taxpayer number in the Invoices & Special Requests field on this page.